Include the email used at checkout, but never send card or banking details.
Contact Fihrist Lab
How can we help?
Send us the details and we will route your message to the right person.
Tell us your browser version, the tool involved, and what appeared on screen.
Purchase help
Restore access or request a refund.
Start with the relevant guidance below. If it does not resolve the issue, use the contact form.
Restore your purchase
- Open Fihrist Lab and choose Restore purchase.
- Enter the exact email address used at checkout.
- Open the secure login link in the same browser profile.
- Return to Fihrist Lab and choose Check again.
Confirm the browser is online and the extension is current. Allow a short delay for payment or login verification.
Refunds and duplicate purchases
Use the form below and include the purchase email and available receipt details. Never send card numbers or banking credentials.
Requests are reviewed under the terms presented at checkout and applicable consumer law. Approved-refund and statement timing is controlled by the payment provider and the customer’s financial institution.
If a payment is refunded, reversed, disputed, charged back, or identified as fraudulent, paid access may be revoked after payment and license records are updated.
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